Help and support

Intent Launcher is made by Prakhar, an independent developer in India. There's no company, no call centre and no chatbot: you write, I read it and reply.

Contact

• Email: prakhar.workmail@gmail.com
• WhatsApp: username @pr4k
• From the app: Settings > Help & support > Contact developer. It fills in your app version and phone model so you don't have to.

Every message is acknowledged within 48 hours. Complaints are resolved within a month.

Grievance officer

For complaints under India's Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Rules, 2021 and the Digital Personal Data Protection Act, 2023: Prakhar, prakhar.workmail@gmail.com.

Intent Pro

Prices. Shown in Google Play before you pay, and they include GST. Google Play takes the payment; Intent Launcher never sees your card or UPI details.

New phone. Sign in to Google Play with the same Google account and open the app. Pro comes back on its own. To bring your data, make a backup on the old phone (Settings > Backup & restore) and restore it on the new one.

Cancel the monthly plan. Play Store > your profile > Payments & subscriptions > Subscriptions > Intent Pro > Cancel. You keep Pro until the paid month ends.

Refunds. Within 48 hours of buying, you can ask Google Play directly (Play Store > your profile > Payments & subscriptions > Budget & history). After that, refunds follow Google Play's refund policy; write to me and I'll help sort it out.

Your data

There's no account and no server, so there's nothing to delete on my side. Everything the app keeps is on your phone:

• Delete all of it: Settings > Clear data, or uninstall the app.
• Take it with you: Settings > Backup & restore makes an encrypted file locked with your own password.
• Messages you sent me: write to me and I'll delete them. I keep them at most a year anyway.

Details are in the privacy policy.

Common questions

Which phones? Android 12 and newer.

Money didn't pick up a bank SMS. In Money, use the "share an SMS Money couldn't read" option. Long numbers are hidden before you send it, and the next update learns the format.

My home screen is gone after an update. Press Home and choose Intent Launcher again, then pick "Always". Some phones reset the default home app after a system update.

Something crashed. Settings > Help & support > Contact developer, and leave "include the last crash" ticked.